“Zugbu presents … Christmas in July”
June 15, 2008
What can be more exciting than celebrating the spirit of Christmas during the warm and beautiful season of summer where shopping for “nanay, ate, manang, tiya, lolo, mga kaibigan ug mga silingan,” will be more enjoyable in your most comfortable summer outfit! After all, the gift of giving and sharing our bountiful blessings is an everyday thing!
Zugbu has been blessed to be able to serve its customers for four years now – picking up, strapping, loading and delivering balikbayan boxes to the Philippines. Despite its success, it remains relentless in staying at the top of its game. From humble beginnings, Zugbu now enjoys a good reputation and is now a respected name in the industry. Zugbu has grown and expanded to nearby states such as Indiana, Michigan, Ohio, Tennessee, Kentucky, Missouri, Wisconsin through word of mouth – the most effective means to reach its market, capturing one shipper at a time. Zugbu humbly acknowledges that it owes its success to its clients who never fail to trust Zugbu with their balikbayan boxes and have become the ambassadors for Zugbu!
While others choose to focus on negative advertising, Zugbu believes giving focus to providing its customers excellent service. In its effort to further provide the best customer service, Zugbu’s website www.zugbu.com is officially being launched on June 15, 2008, highlighting “Track and Trace” to further this goal. Track and Trace is an e-ticket system with a unique e-ticket number that shippers can use when viewing the status of their shipments or doing follow-ups. The system can channel e-tickets submitted to Zugbu’s Luzon, Visayas and Mindanao representatives. Proof of Delivery or POD such as pictures and delivery receipts will be available upon request and are available for download after delivery. The Track and Trace e-ticket system hopes to answer all of the shipper’s inquiries regarding the status of their shipments within 24 hours. You can find the link at this url: http://zugbu.com/helpdesk/
Despite the skyrocketing gas prices that has drastically affected the cost of shipping, Zugbu continues to maintain its reasonable price, as well as its reliable service and firmly believes that good service cannot be compromised with low prices. It stands firm in its belief that peace of mind is priceless.
One of Zugbu’s unique offerings is the personal touch of family involvement here and in the Philippines where everyone in the company takes ownership of its responsibility in running the business. Zugbu takes pride in the fact that its services are truly company-run, and not coursed through agents, and that Zugbu’s own personnel from Luzon to Mindanao are handling its deliveries to the entire Philippines. Its president and CEO, Linda Mendez, who hails from Surigao City in Mindanao, is happy and thankful that through Zugbu, she has been able to provide employment to many kababayans both here in the US and in the Philippines. Linda and her husband Sergio, run the company like a tight ship and they are both amazed that they are able to do this while maintaining full time jobs, she in international logistics and while he works for a top manufacturing corporation. Because of her job, Linda remains informed in advance on what is going in the shipping industry, such as the container shortage recently experienced by the U.S. This gives her and the company a distinct advantage over the others in the balikbayan box delivery business.
Above all, the Zugbu team believes that Zugbu’s strength lies mainly on their complete trust in God, their ultimate Source of strength. “At any moment when we are faced with big challenges, we always anchor on God’s promise, Zugbu’s life verse – Proverbs 3:5-6 (Trust in the Lord with all your heart and lean not on your own understanding and He will make your path straight),” Linda quotes.
Four years and counting, Zugbu will continue to provide the best customer service in the industry. Armed with support from its loyal customers and agents, the company is fast becoming a household name within the Filipino community in the Midwest. Zugbu will remain grounded in honesty, optimism and goodwill, and with its warm and friendly service, is on its way to being the favorite door-to-door na kargador ng balikbayan box among Filipinos!
On its fourth anniversary and during the launch of its Christmas in July promo, Zugbu enthuses – Mahusay na serbisyo ang alay ng Zugbu sa inyo! Nag Zugbu na ba kayo?
Comments
Got something to share?
